Privacy Policy & Cookies

Effective Date: 27 August 2026

At Focus Art Gallery, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, protect, and manage information when you visit or interact with focusartgallery.in, contact us, purchase an artwork, enquire about bespoke framing, or otherwise use our services.

1. About Focus Art Gallery

Focus Art Gallery
11, Kasturi Estate 2nd St,
Next to Ashwini Hospital, Kasturi Estate,
Alwarpet, Chennai, Tamil Nadu 600086, India.

Phone: +91 44 49586611 / +91 9884 0000 55
Email: info@focusartgallery.in
Website: focusartgallery.in

2. Information We Collect

Depending on how you interact with us, we may collect information such as your name, telephone number, email address, billing and delivery address, order and transaction details, artwork or framing preferences, enquiry details, communications with us, and technical information relating to your use of our website.

We collect information that is reasonably necessary to provide our services, process transactions, respond to enquiries, and operate and improve our website.

3. How We Use Your Information

We may use your information to:

• Process and fulfil orders

• Arrange delivery and installation where applicable

• Respond to enquiries and requests

• Provide artwork and bespoke framing quotations

• Communicate regarding purchases and services

• Share information about exhibitions, shows, artists, and Gallery activities where permitted

• Improve our website and customer experience

• Maintain business and transaction records

• Prevent fraud, misuse, or unauthorised activity

• Comply with applicable legal and regulatory requirements

We do not sell your personal information.

4. Payments

Payments made through the website may be processed by third-party payment service providers.

Where a third-party payment provider is used, payment information is processed in accordance with that provider's terms, privacy policy, and applicable security requirements.

Focus Art Gallery does not ordinarily store complete payment card or banking credentials on its own systems.

5. Sharing of Information

We may share information that is reasonably necessary with trusted service providers, including payment processors, courier and logistics providers, packaging and transportation providers, website and technology providers, customs or clearance providers for international orders, professional advisers, and government or regulatory authorities where required by law.

We do not sell or commercially trade your personal information.

6. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and enhance your browsing experience.

These may include essential cookies, preference cookies, analytics cookies, and cookies associated with third-party services integrated into our website.

Where required by applicable law, consent will be obtained before using non-essential cookies.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

7. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Focus Art Gallery does not control the privacy practices of these third parties and is not responsible for their policies or practices. We encourage you to review their respective privacy policies.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling transactions, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

10. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including rights to access, correction, deletion, withdrawal of consent, or other applicable rights.

Requests may be made by contacting us at info@focusartgallery.in.

We may need to verify your identity before processing certain requests.

11. Marketing Communications

Where permitted by applicable law and, where required, with your consent, we may communicate information about new artworks, artists, exhibitions, events, Gallery updates, and bespoke framing services.

You may request to stop receiving marketing communications at any time.

12. Children's Privacy

Our website is intended for general audiences. We do not knowingly collect personal information from children in violation of applicable law.

13. International Data Processing

Certain service providers used by Focus Art Gallery may process information outside India.

Where applicable, we will take reasonable steps to comply with the requirements of applicable data-protection laws.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable law.

The latest version published on this website will apply from its stated effective date.

15. Contact Us

For privacy-related questions or requests, please contact:

Focus Art Gallery
11, Kasturi Estate 2nd St,
Next to Ashwini Hospital, Kasturi Estate,
Alwarpet, Chennai, Tamil Nadu 600086, India.

Email: info@focusartgallery.in
Phone: +91 44 49586611 / +91 9884 0000 55